Product Sections
- Sale Offers
- RME Mic preamps
- RME Converters
- RME Breakout Boxes
- RME with MADI
- RME sound cards - PCI
- RME sound cards - PCI-Express
- RME sound cards - AES/EBU
- RME interfaces - Firewire
- RME Interfaces - Firewire & USB combi
- RME interfaces - USB
- RME interfaces - Cardbus
- RME Expansion Boards
- RME Cables and Adapters
- ALVA Audioware for RME
- ALVA - MADI Fiber Cableware
- ALVA - Firewire cables
- ALVA - Analog multicables and breakout snakes
- ALVA - Digital muticables and breakout snakes
- ALVA - XLR cables for AES/EBU and analog
- ALVA - Coaxial cables for SPdif use
- Direct Out Technologies - RME i64 modules
- Direct Out Technologies - MADI products
- SFB - BNC Wordclock and Madi cable
- SFB - Toslink Optical cables
- ALVA - Toslink Optical cables
- Product Service
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| About UsThe RME products mentioned on this website are sold and shipped by SFB Electronics in The Netherlands.We are an offical RME reseller. RME and Audio AG based in Germany fully supports our webshop.We ship merchandise anywhere in the world! The prices of the goods are those specified on our website. Each price, as displayed, is inclusive of VAT or salestax for EU customers and exclusive of VATor salestax for non EU customers. There will be an additional charge for delivery, the amount of which shall vary according to the delivery method that you choose.If you have any suggestions or comments please email us at info@rme-shop.comPrice and availability information on this site is subject to change without notice. |
| Making A PurchaseMaking a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and place them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked a few details that we need to be able to deliver the order.We accept all major creditcards. We check all given address details of every creditcard transaction for any possible fraudulent information and it's possible that we will ask you to send proof of your ID or proof of your creditcard account. Customers who attempt to buy with a fraudulent card will be procecuted and we will block "your" card. We also will block you for any future order attempts.Possible backordered items are charged if you want to continue with your order. You will be informed of expected delivery time and have the option to cancel. |
| Shipping And HandlingWe ship goods by UPS. The shipments are fully insured and trackable worldwide. Delivering of goods will take about 1-3 days anywhere in the world. ( This doesn't include the time required to pass through customs in your country.)If you don't care if the delivery can take longer, we can offer a cheaper means such as TNT Post airmail parcel post.(However, most of the time the parcel can't be traced and the shipping risks are in this case for the customer.) Delivery time is up to 2 weeks depending on the country your situated.We estimate the shipping costs to you, before we accept your order. These estimates do not include any taxes or customs charges that may be billed to you by your government. We are unable to provide an accurate estimate of these charges.Our main prices are mentioned in Euro's. In case that also US$ prices are shown on our website , then these prices are for indication only and there can be a slightly price difference when checking out at the payment servers. This depends on the daily exchangerate. |
| Delivery ScheduleWe shall deliver the goods ordered to the delivery address which you supply. All delivery times quoted on the RME-shop site are estimates only based on availability, normal processing and delivery time. We may deliver items in an order separately but shall charge you for postage and packing on the first delivery only. |
| Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.In the unlikely event that the goods are unavailable, we shall send you a notification by email. |
| Tax ChargesFor orders made from The Netherlands or the European Union, 19% VAT is included. On all other orders NO tax is charged, but your customs may charge you importtax or VAT.Companies located in the European Union don't have to pay the VAT if a valid VAT number is provided to us. |
| Credit Card SecurityWe use the secure servers of Worldpay Inc. for our creditcard transactions. All credit card numbers are encrypted using the latest Secure Socket Layer (SSL) architecture (dependent on browser support), and are signed using Thawte digital certificates. They are not held in clear text on any web site. |
| GuaranteeRME products carry a warranty of 2 years. For all other manufacturers their warranty rules apply. In case the product gets defective we will repair the merchandise free for 2-years after purchase unless the failure is caused by misuse. ('misuse' includes careless handling and invalid AC voltage.) But note: All shipping costs (return/re-send) are customer's expenses. We don't warrant S/H cost. In some occasions, it can be cheaper if your local dealer repairs the defective unit at their regular repair charge. If you encounter any trouble, please send us an e-mail at info@rme-shop.com. Please don't return any goods without our permission. Governing Law and Jurisdiction.Contracts between the customer and SFB shall be governed by Dutch Law and all disputes shall be submitted to the non-exclusive jurisdiction of the Dutch courts. |
| Reaching UsIf you need to reach us, please email us on info@rme-shop.com, alternatively, you can call us at +31 35 6421717 or fax us at +31 35 6834343 or write to us at SFB Electronics, PO Box 708, 1200AS Hilversum, The Netherlands. |
| Privacy PolicyWe are committed to protecting the privacy of those using our site and the confidentiality of the personal information which our customers provide us with. We use the information we collect to ensure that orders are processed smoothly. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Your personal information is safe with SFB. SFB will never sell personal information or share personal information with third parties unrelated to SFB, associated companies or its affiliates. At SFB we use the information we collect to serve our customers in the following ways: When you place an order, we need to know your name, e-mail address, delivery address and payment details. This allows us to process and fulfil your orders and to keep you up to date on their progress. We may also use your contact information to let you know about enhancements to the site, special offers and promotions. If you would rather not receive this information please inform us by e-mail at remove@sfb.net Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Issue a unique identifier (e.g. customer login) d. Monitor customer account status beyond that required for individual purchases e. Only disclose information to third-parties for goods delivery purposes |
| Returns PolicyGoods may only be returned after receiving an RMA number from us. We don't refund shippingcosts and have to charge a 10% restockingfee for wrongly ordered goods. Used or opened software products can't be returned.Discounted products and special ordered products can't be returned. |
| Remittance TermsGoods may only be returned after receiving an RMA number from us. |
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